Undergraduate thesis · People & Organisations
Job satisfaction as an outcome of a healthy organisation
Literature-based research on how employee wellbeing, culture, communication and leadership shape job satisfaction — and, through it, productivity and talent retention.
- Programme
- Undergraduate thesis · Bachelor’s Degree in Business Administration, UEES
- Format
- Co-authored thesis · two authors
- Period
- August 2023
- Grade
- 90/100
- Literature review
- Organisational behaviour
Overview
A mainly theoretical, literature-based study of the relationship between healthy organisations and job satisfaction. It reviews research on employee wellbeing, organisational culture and climate, motivation, communication, leadership and productivity.
Its aim was to identify practices that help build a healthy organisation — one that goes beyond minimum requirements to promote development, psychological wellbeing, effective communication, fairness and work–life balance.
The business problem
Dissatisfaction at work affects employees’ physical and mental health and the company itself, through lower productivity, absenteeism and staff turnover. Employers need a clear view of which practices actually support satisfaction.
Methodology
- 01
Conceptual framework
Definitions of job satisfaction, job performance and the healthy organisation drawn from academic literature and the World Health Organization.
- 02
Relationship analysis
How culture, occupational health, work–life balance, commitment and leadership quality connect satisfaction with organisational effectiveness.
- 03
Conclusions and recommendations
Practical recommendations for employers on wellbeing, communication, fairness, compensation and autonomy.
Healthy organisation
- Physical, emotional and social wellbeing
- Positive culture and climate
- Effective communication
- Fairness and recognition
- Work–life balance
- Quality leadership
- Professional development
Job satisfaction
- Motivation
- Commitment
- Sense of belonging
Organisational outcomes
- Productivity
- Talent retention
- Lower turnover and absenteeism
- Image and reputation
Key findings
- Job satisfaction is closely linked to commitment, productivity and talent retention.
- A healthy organisation looks after physical, emotional and social wellbeing, with effective communication channels that create a sense of belonging.
- Perceived fairness, flexibility, development opportunities and a degree of autonomy are key drivers of satisfaction.
What this project demonstrates
- 1
A people-centred view of management that complements my commercial and analytical experience.
- 2
Building an argument from academic sources and turning it into practical recommendations.