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Master in Management candidate · CUNEF Universidad, Madrid

Melanie Yuliana Tacuri Galarza

Business Management · Business Intelligence · Financial Services

Combining business management experience, financial services expertise and data-driven thinking to understand business challenges and create meaningful solutions.

Seeking a curricular internship in Madrid · 2026/27

in banking at Banco Guayaquil
3+ years
in Business Intelligence & Data Science
Master’s
at CUNEF Universidad, expected 2027
MiM
Native Spanish, English B2
ES · EN

01 About

Business experience first. Analytics as the next step.

I started my career on the commercial side of banking. At Banco Guayaquil, in Ecuador, I spent more than three and a half years in the specialised business area — first reviewing credit files and following up on clients through CRM, then managing my own portfolio of clients and credit operations.

That work showed me how financial products actually reach people: the documentation, the deadlines, the questions clients ask and the targets a commercial team has to meet every month. It also made me curious about the information behind those decisions, which led me to complete a Master’s in Business Intelligence and Data Science while I was working.

I am now in Madrid, studying a Master in Management at CUNEF Universidad. I am looking for a curricular internship where I can bring together business judgement, client-facing experience and an analytical toolkit — ideally in consulting, business analysis or financial services.

02 Experience

More than three and a half years in financial services.

Verified figures from my time at the bank

on-time renewals in my assigned portfolio
100%
clients advised per month during credit applications
~20
credit files reviewed per month as an assistant
~50

Banco Guayaquil

Ecuador · Financial services

Sep 2022 – Apr 2026

  1. –

    Specialised Business Manager

    • Managed and followed up on an assigned portfolio of clients and credit operations.
    • Maintained 100% on-time renewals across the assigned portfolio.
    • Advised around 20 clients a month throughout their credit applications.
    • Resolved operational queries and incidents related to credit processes.
    • Met monthly commercial targets.
    • Delivered information workshops on education loan products.
  2. –

    Specialised Business Assistant

    • Followed up on clients and commercial opportunities using CRM tools.
    • Reviewed around 50 credit files a month at the initial review stage.
    • Checked documentation and requirements needed to move applications forward to disbursement.
    • Supported day-to-day operational and commercial activities.

03 Projects

Selected academic work.

Projects from my Master’s in Business Intelligence and Data Science and my undergraduate degree. Most were carried out in teams — each page states clearly how the work was done.

Featured

Business Intelligence

Ecuador’s exports through a Business Intelligence lens

Academic group project · team of five

A BI solution to explore Ecuador’s exports from 2018 to 2023 by product, destination and period — from data dictionary and model to DAX measures and dashboard design.

  • Power BI
  • DAX

Multivariate Analysis

Multivariate analysis: from perception maps to segmentation

Academic group project · team of two

Four applied exercises using correspondence analysis, k-means, hierarchical clustering and exploratory and confirmatory factor analysis on survey and product data.

  • Simple correspondence analysis
  • Multiple correspondence analysis
  • K-means
  • Hierarchical clustering

Artificial Intelligence · Customer Experience

An informational chatbot for EDEL

Academic group project · team of five

Design of a Telegram chatbot that answers frequently asked questions about NFC business cards, prices, shipping and payment methods for a small business.

  • Botsonic / Writesonic
  • Telegram
  • Miro

Master’s thesis · Marketing analytics

Customer segmentation for marketing campaigns

Master’s thesis

Master’s thesis research on how customer segmentation can inform the design of marketing campaigns.

  • Customer segmentation
  • Marketing analytics

Undergraduate thesis · People & Organisations

Job satisfaction as an outcome of a healthy organisation

Co-authored thesis · two authors

Literature-based research on how employee wellbeing, culture, communication and leadership shape job satisfaction — and, through it, productivity and talent retention.

  • Literature review
  • Organisational behaviour

04 Education

Three programmes, one direction.

  1. In progress

    Sep 2026 – present · expected 2027

    Master in Management

    CUNEF Universidad · Madrid, Spain

    Full-time, on-campus programme that includes a mandatory curricular internship.

  2. Jan – Dec 2024

    Master’s in Business Intelligence and Data Science

    Universidad de Especialidades Espíritu Santo (UEES) · Ecuador

  3. Apr 2020 – Aug 2023

    Bachelor’s Degree in Business Administration

    Universidad de Especialidades Espíritu Santo (UEES) · Ecuador

05 Skills

What I bring to a team.

No percentages or progress bars — just an honest description of each skill and where I have used it.

Business management

Developed professionally over three and a half years in banking.

  • Commercial management
  • Portfolio follow-up
  • Client service and advisory
  • Credit processes
  • Document review
  • Incident resolution
  • Meeting commercial targets

Business intelligence

Built through my Master’s in Business Intelligence and Data Science — an academic foundation, not professional specialisation.

  • Business intelligence fundamentals
  • Business data analysis
  • KPI visualisation
  • Data modelling fundamentals
  • ETL concepts
  • DAX academic context
  • Customer segmentation academic context

Tools

Described by how I have actually used them.

  • Microsoft Excel solid, hands-on use
  • Microsoft Word everyday user
  • SQL basic to intermediate
  • Power BI foundational
  • CRM used professionally in banking
  • Botsonic / Writesonic academic AI project
  • Telegram chatbot channel
  • Miro knowledge mapping

Languages

Spanish
Native
English
B2

Certifications

  • Artificial Intelligence Professional Certification

    CertiProf

06 Contact

Let’s talk.

I am currently looking for a curricular internship as part of my Master in Management at CUNEF Universidad. If your team works in consulting, business analysis or financial services, I would be glad to hear from you.

Curriculum vitae
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